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How sattakinj Handles Your Personal Data

Your personal data belongs to you, and we take the responsibility of handling it seriously.

Data collected only as neededEncrypted storage at all timesYour right to access or deleteUPI, Paytm, PhonePe transaction privacyContact us to request changes
sattakinj How sattakinj Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

If you have a question about how your data is used, want to request a copy of your records, or need to raise a privacy concern…

Email Support Send a detailed privacy request to our dedicated data team via email.
Live Chat Open the live chat window from any page on sattakinj and select the privacy…
Help Centre Ticket Submit a formal data request ticket through the Help Centre.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Every data-handling decision we make is aimed at keeping your account secure and your information accessible only to you and the staff who need it to run your…

Encryption in Transit and at Rest

All data moving between your device and our servers travels over TLS encryption.

Cookie Use and Your Choices

We use functional cookies to keep your session active and preference cookies to remember your lobby settings.

Account Security Measures

Two-step verification is available for all accounts. We also monitor login patterns and flag unusual access attempts automatically, notifying you…

Data Retention Periods

We retain account records for as long as your account remains active and for a legally required period after closure.

Your Right to Access and Correct

You may request a full export of the personal data we hold about you at any time.

Right to Erasure

Where local law in India permits, you can request deletion of your personal data once your account is closed and…

Your Privacy Policy Questions Addressed

These are the privacy questions our account holders ask most often. If your question is not covered here, reach us through the live chat or Help Centre ticket system and we will respond within five working days.

We collect your name, email address, registered mobile number and a government-issued ID reference for verification. When you add a payment method such as UPI or Paytm, the associated identifier is also stored securely.

Payment identifiers are shared only with the payment processor required to complete your transaction. They are never sold to advertisers or passed to unrelated third parties. All processors we work with are bound by confidentiality agreements.

We retain records for the period required by applicable financial and legal regulations in India after account closure. Once that mandatory period ends, we delete or anonymise your data upon request.

Yes. Submit a data access request through the Help Centre ticket system or live chat. We will compile and send a full export of your personal data within five working days of confirming your identity.

Contact us via email or live chat with your registered mobile number and specify what you want corrected or deleted. We will action verifiable requests as promptly as legally possible and confirm the outcome in writing.

We use functional and preference cookies to maintain your session and lobby settings. You can manage cookie permissions through the settings panel in your account at any time. Turning off non-essential cookies will not affect your ability to log in.

Raise a formal complaint through the Help Centre ticket system and mark it as a privacy escalation. A senior data team member will review it within three working days and contact you via your registered email address.